FAQ - Knight Owl Storage

Frequently Asked Questions

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Explore our FAQs at Knight Owl Storage.

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Do I need to sign a long term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during our normal business hours.

What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Are there any items that I am NOT able to store?
Materials or products that liquid, explosive, flammable, toxic of biohazardous. Any perishable goods such as, dry goods, spices, pet food, bird seed and any edible Mardi Gras throws. Please contact us if you have any questions regarding a specific item.

How much notice needs to be given before I move out?
All contracts are month-to-month. However, you have to sign a move-out form in the office.

How do I make a payment?
Pay in-person, mail a check or pay over the phone.

What forms of payment do you accept?
Checks, money orders, VISA, MasterCard, American Express and Discover and cash.

How do I know how much storage space I will need?
Contact our staff for assistance.

Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.

Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Why Knight Owl Storage?

12 Month No Rent Increase Guarantee (Most storage facilities raise the rent every 90 days)
Convenient Access Hours
Both Climate Controlled and Non Climate Options Available
Moving Supplies Available for Purchase
Moving Trucks Available for Rent

Hand Dollies Available to Borrow for Free
Friendly Staff
Multiple Size Storage Units Available
Affordable Rates
Secure Gated Units
Roll Up Doors on Larger Units

More Than Storage: we’re also your local, trusted U-Haul dealer with a full range of trucks, trailers, and moving supplies available for rent or purchase. Reserve your U-Haul today and make moving easier with our on-site pickup, flexible rental options and friendly service. Check out our almost 200 Uhaul Reviews!